Our Values
Our customers
- • Anticipate needs
- • Surprise and delight
- • Build loyalty
Our stores and each other
- • Build talent
- • Collaborate
- • Engage and inspire
- • Treat everyone with respect
- • Support franchisees and associates
The greater good
- • Support our customers, neighbours, communities, and partners
- • Promote environmental sustainability and social responsibility (ESG)
- • Foster diversity, equity, and inclusion
Our Leadership Principles
ONE:
BE CUSTOMER OBSESSED
Start everything with the customer in mind
TWO:
BE COURAGEOUS WITH YOUR POINT OF VIEW
Robustly debate, align, and then commit
THREE:
FOUR:
FIVE:
CHALLENGE THE STATUS QUO
Innovate
Simplify
Raise the bar
SIX:
SEVEN:
ACT LIKE AN ENTREPRENEUR
Bust through bureaucracy
Do more with less
EIGHT:
NINE:
IT CAN BE DONE
Bias for action
Speed and urgency
TEN:
DO THE RIGHT THING
Integrity in all we do
ELEVEN:
BE ACCOUNTABLE
Own it and drive results
Our 7-CARE
Program
Well-Being:
We provide comprehensive medical coverage for you and your
family – spouse, children, parents/in-laws.
Work-Life Balance:
We encourage you to bring your whole self to work. It is equally important that you disconnect, rest, relax and rejuvenate. Make use of a flexible work schedule, and benefit from a variety of leave options, such as privilege leave, illness leave, marriage leave, maternity and paternity benefits, and public holidays.
Family Protection:
We provide life and accident insurance coverage to protect your family.
Other Perks & Benefits:
We work hard to meet the diverse needs of all our employees. From day care services for your children to the free shuttle service for commuting between home and office every day, we’ve got you covered.